Wholesale Policy

1. Introduction

Welcome to LSSN Wholesale. These Terms and Conditions govern the sale of our physical products to established brick and mortar retailers and online retailers with a valid business license and their own storefront. By placing an order with us, you agree to be bound by these terms.

2. Eligibility

We only sell wholesale to established retailers. We do not sell to non-established retailers, individuals, or entities without a valid business license. Resale of our products on third-party platforms such as Amazon, eBay, and similar marketplaces is strictly prohibited.

3. Order Placement

All orders must be placed through our designated wholesale ordering system or via direct communication with our sales representatives. Minimum order quantities may apply.

4. Order Minimums and Volume Discounts

  • Order Minimums: The minimum order quantity for wholesale purchases will be displayed on the most recently updated wholesale product catalog.
  • Volume Discounts: Discounts are available for larger orders. Please contact us for details on volume discount thresholds.

5. Payment Terms

  • Upfront Payment: All orders must be paid in full at the time of purchase. We do not offer any payment terms or credit.
  • Accepted Payment Methods: We accept payments via bank transfer, credit card, or other payment methods as specified by us at the time of order.

6. Pricing and Taxes

  • Pricing: Wholesale prices are provided upon request and are subject to change without notice.
  • Taxes: Retailers are responsible for any applicable taxes, duties, or fees associated with their purchase. Sales tax will be charged unless a valid resale certificate is provided.

7. Product Availability and Backorders

  • Availability: Product availability is subject to change without notice. We do not guarantee stock levels.
  • Backorders: If items are out of stock, retailers will be notified, and backorders will be handled on a case-by-case basis.

8. Shipping and Delivery

  • Shipping Costs: Retailers are responsible for all shipping costs, which will be calculated at checkout.
  • Shipping Methods: We offer standard and expedited shipping options. Products will be shipped using our preferred carriers unless otherwise specified and agreed upon in advance.
  • Shipping Time: In-stock orders typically take 3-5 business days to ship. Delivery times are estimates and may vary. We are not responsible for delays caused by carriers or customs.
  • International Shipping: Retailers are responsible for any customs duties, taxes, or compliance with international regulations.
  • Shipping Insurance: Shipping insurance is available upon request and at the retailer’s expense.

9. Inspection of Products Upon Delivery

Retailers are required to inspect all products upon delivery. If any products are damaged or if there are any discrepancies, the retailer must reject the package during delivery and note the damages or discrepancies on the delivery receipt. Retailers must notify us immediately of any rejected packages. Failure to inspect and reject damaged packages at the time of delivery will result in the forfeiture of the right to return or claim credit for the damaged products.

10. Returns and Refunds

  • Return Policy: We accept returns of unused, unopened, and undamaged products within 30 days of delivery.
  • Return Shipping: Retailers must pay for return shipping costs. Original shipping costs are non-refundable.
  • Return Authorization Number (RMA): Retailers must obtain a Return Authorization Number before returning products. Unauthorized returns will not be accepted.
  • Inspection and Restocking Fee: Returned items will be inspected upon receipt. We reserve the right to charge a restocking fee or reject the return if the items are not in resalable condition.

11. Intellectual Property

  • Trademarks and Branding: Retailers may use our trademarks, logos, and branding materials solely for the purpose of selling our products. Any other use is prohibited without our prior written consent.
  • Marketing Materials: Retailers may use our marketing materials as provided. Any modifications to these materials must be approved by us in advance.
  • Advertising Restrictions: Retailers must comply with our advertising guidelines and restrictions, which prohibit the use of our products on third-party marketplaces such as Amazon and eBay.

12. Confidentiality

Retailers agree to maintain the confidentiality of any non-public information about our company, products, or business practices.

13. Termination and Breach

  • Termination: We reserve the right to terminate any wholesale relationship at our discretion, including but not limited to breaches of these terms.
  • Breach: Any breach of these terms may result in immediate termination of the wholesale agreement and may subject the retailer to legal action.

14. Limitation of Liability

  • Indirect Damages: We are not liable for any indirect, incidental, or consequential damages arising from the sale or use of our products.
  • Direct Damages: Our liability for direct damages is limited to the purchase price of the products in question.

15. Governing Law and Dispute Resolution

  • Governing Law: These terms are governed by the laws of IL, USA.
  • Dispute Resolution: Any disputes arising from these terms shall be resolved through binding arbitration in Springfield, IL, USA.

16. Force Majeure

We are not liable for any delays or failures in performance resulting from events beyond our reasonable control, such as natural disasters, acts of war, or labor disputes.

17. Compliance with Laws

Retailers agree to comply with all applicable laws and regulations related to the sale of our products.

18. Indemnification

Retailers agree to indemnify and hold LSSN harmless from any claims, damages, or expenses arising from their sale or use of our products.

19. Warranty Disclaimer

Our products are sold "as is." We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

20. Miscellaneous

  • Entire Agreement: These terms constitute the entire agreement between LSSN and the retailer and supersede any prior agreements or understandings.
  • Amendments: We may amend these terms at any time by providing written notice to the retailer. Continued placement of orders constitutes acceptance of the amended terms.
  • Severability: If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these terms will not be deemed a waiver of such right or provision.

Thank you for choosing LSSN as your wholesale supplier. We look forward to a successful business relationship.